Community Manager

About Us

Hellomaterials is a premium brand specializing in outdoor and hunting equipment designed for international markets. Our products are sold directly to our customers through our e-commerce platform. We are building a serious brand with an ambitious team based in Rabat Agdal.

Your Role

As Community Manager, you are the voice of the brand to our international audience. You create content that truly resonates with our community, manage our social media channels with rigor, and build a consistent, engaging, and premium online presence.

Your Responsibilities

• Manage the brand's Instagram, TikTok, Facebook, and LinkedIn accounts on a daily basis
• Write captions in American English with the right tone for an audience of hunters and premium outdoor enthusiasts
• Build and adhere to a monthly editorial calendar aligned with product launches and US seasonality
• Handle community interactions, including comments, DMs, and reviews, with responsiveness and professionalism
• Brief and coordinate UGC creators, including angle, script, deliverables, and usage rights
• Analyze performance, including reach, engagement rate, and CTR, and propose adjustments
• Report field insights back to the product and marketing teams

Important: This role involves close collaboration with various company teams. Creativity, rigor, and attention to detail are essential.

Candidate Profile

Required

• Bachelor's degree, Bac+3 minimum
• Minimum 2 years of Community Management experience within a brand or agency. Freelance experience is not accepted
• Minimum C1 English proficiency required. Executive communication and content writing are in English
• Proven experience managing Instagram, TikTok, Facebook, and LinkedIn accounts for a brand, not just a personal profile
• Proficiency in scheduling and analytics tools such as Meta Business Suite, Later, or equivalent
• Understanding of social KPIs, including reach, impressions, engagement rate, and CTR
• Based in Rabat or available to work 100% on-site in Rabat Agdal
• Immediate availability or available within 30 days

Strongly Preferred

• Experience with a D2C brand selling to the US or international markets
• Familiarity with the outdoor, hunting, or open-air sports industry
• Experience with UGC coordination, including creator briefs, usage rights, and 9:16 and 1:1 formats
• Ability to write captions in native or near-native American English

What We Offer

• 6,000 to 9,000 MAD net/month depending on experience
• CNSS registration from day one
• Supplemental Health Insurance coming soon
• Monday to Friday, 09:00 AM to 05:00 PM
• Employee of the Month program with additional compensation
• Structured, high-growth work environment
• Modern office in Rabat Agdal