Help Topic
Website & Promotions
Get help with website offers, bundle messages, product options, and availability.
Help Articles
Do you ship to my country?
Hellomaterials ships to the United States, Canada, the United Kingdom, Europe, Australia and many other countries worldwide.
Available delivery options and any applicable charges are shown during checkout for the destination entered.
I can't tell what the Camo option actually looks like from the photos
Use the dedicated product image showing the Black and Camo options side by side as the reference for the product colours.
Lifestyle images may also include a model's own clothing, so those images should not be used to judge the exact Camo colour.
The checkout suggested extra items I didn't expect, do I need those?
The Stalker Sling is designed to function with the standard items included with it.
Any additional products suggested during checkout are optional accessories. They are not required for the standard setup.
An ad says Buy 2 Get 1 Free but checkout shows something different.
The current website offer is Buy 3 Get 1 Free for $195. This includes four slings in total, with three paid units and one free unit, plus free shipping.
The live product page and checkout show the active offer. If an advertisement displays something different, contact Support with a screenshot so it can be reviewed.
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