Help Center

Packages sometimes pass through a shipping partner facility before being handed to the final carrier, which can show as no movement for a period before the next scan appears.

Orders typically require 1 to 3 business days for handling before they are dispatched.

Estimated delivery times after dispatch are:

• United States, Canada and Australia: 4 to 8 working days
• United Kingdom: 5 to 8 working days
• Europe: 5 to 9 working days
• Other destinations: 7 to 9 working days

These are estimated delivery times and may be affected by carrier delays, customs inspections or local delivery conditions.

An address correction may be possible when the order has not yet been dispatched.

Contact Support as soon as possible with your order number and the complete corrected address. An address change cannot be guaranteed after dispatch.

We run periodic promotional offers that change from time to time. The current bundle is Buy 3 Get 1 Free at $195, which includes 4 slings total, 3 paid plus 1 free, along with free shipping. Whatever is reflected at checkout is always the current, correct pricing available for purchase.

The Stalker Sling is designed to function with the standard items included with it.

Any additional products suggested during checkout are optional accessories. They are not required for the standard setup.

Please contact us for approval before returning the item, along with your order number and please explain what exactly did not meet your expectations. Do not send anything back before receiving return approval. Once approved, the item can be shipped back for a refund. 

Send a photo showing the defect along with the order number. We will review it and get back to you with the appropriate resolution.